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Article 1- IDENTITY OF THE OPERATOR Mira Maternity Wear E-mail:
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Article 2- APPLICABILITY The general terms and conditions apply to any distance contract entered into by the operator and the consumer, and to any offer from the operator. Before concluding a distance contract, the operator makes the text of these general terms and conditions available to the consumer. Article 3 - METHODS OF PAYMENT In our web shop you can pay with the PAYPAL system which provide payments with Credit Cards or an Paypal account or you can pay with the MULTISAFEPAY system which provide payments thru internetbanking and/or banktranfers. 3.1 PAYPAL With the Paypal system you can pay with your Paypal account or by various Credit Cards. Most common Credit Cards such as: MAESTRO ,VISA, MASTERCARD or AMERICAN-EXPRESS are all accepted. 3.2 MULTISAFEPAY : iDEAL With the iDEAL payment system you can pay by internet- banking in the safe and familiar environment provided by Dutch banks such as: ABN-AMRO, FORTIS, SNS BANK, ING BANK and RABOBANK 3.3 MULTISAFEPAY : Payment options for Belgium, Germany and France: - Mister Cash (BELGIUM) - GIROPAY (GERMANY) - Carte Bleue (FRANCE) The contract becomes valid the moment the consumer accepts the offer and meets the terms and conditions. If the consumer accepts the offer via electronic means, the operator shall immediately confirm the receipt of the acceptance of the offer via electronic means. Up to the moment the receipt of said acceptance has not been confirmed by the operator, the consumer may repudiate the contract. If the consumer has accepted the offer via electronic means, the operator must take appropriate technical and organizational security measures for the electronic date transfer. The operator shall take appropriate security measures into account if the consumer is given the option to pay electronically. In this context, the operator shall ensure a secure web environment. The operator shall send the following information along with the product or service , in writting or in such a way that it can be stored on a sustainable data storage medium by the consumer in an accessible manner. The visiting address of the business establishment of the operator where the consumer may go with any complaints.
Article 5 - THE OFFER The operator shall explicitly state if an offer is of limited duration, or if certain conditions apply. The offer contains a complete, accurate and detailed description of the products and/or services provided, so that the consumer is able to judge the product/service adequately. If pictures are used with the offer, they are to be real pictures of the products and/or services provided. However operator cannot be held accountable for deflections in used photographical material which might show an optical difference with the real live product. Obvious mistakes or errors in the offer, for which it may be immediately clear to the consumer as mistakes or errors, are not binding for the operator. With an offer, the operator clearly indicates what the rights and duties of the consumer are when accepting the offer. Important therein are: the price including taxes and excluding delivery costs.
Article 6 – THE PRICE All prices of the offered products or services shall include VAT. Under no circumstances are hidden costs permitted, such as taxes (VAT) ore delivery charges. Where these costs apply, they are to be indicated clearly with the offer. In The Netherlands standard parcel costs are Euro 4,50 In Europe standard parcel costs are Euro 10,00 Intercontinental standard parcel cost are Euro 20,00
Article 7 – PAYMENT In the event of non-payment or default of payment on the part of the consumer, the operator may, unless lawful restrictions apply, charge any reasonable costs incurred to the consumer, provided that the consumer was informed of this beforehand. The consumer is to inform the operator immediately of possible inaccuracies in the payment details provided or stated.
Article 8 – RIGHT OF WITHDRAWAL WITH DELIVERY OF PRODUCTS When purchasing products, the consumer has the right to repudiate the contract without specifying any reasons, for a period of at least 14 days, starting the day of receipt of the product, purchase by or on behalf of the consumer. In the event the consumer wishes to avail of the right of withdrawal, he or she may only unpack or use the product to the extent necessary to judge whether or not he or she wishes to keep the product. During this period, the consumer shall treat the product and packaging material carefully. The consumer shall return the product with all delivered accessories and, as far as possible, in the original condition and packaging, in accordance with reasonable and clear instructions indicated by the operator.
Article 9 – RIGHT OF WITHDRAWAL WITH THE PROVISION OF SERVICES In the case of providing services, the consumer has the right to repudiate the contract without specifying any reasons, for a period of at least 14 days, starting the day of the commencement of the contract. The consumer shall follow the reasonable and clear instructions to avail of his or her right of withdrawal, as provided to him or her by the operator with the offer and/or at the latest, with delivery.
Article 10 – COSTS IN THE EVENT OF WITHDRAWAL In the event the consumer avails of his right of withdrawal, the maximum he or she shall be charged is the amount equal to that of the returning costs. In the event the consumer has made a payment, the operator shall return this amount as quickly as possible, no later than 30 days after the return or withdrawal. Article 11 – DELIVERY AND EXECUTION 1.When returning and when executing product orders, as well as the assessment of requests for the provision of services, the operator shall execute these tasks with due diligence. 2.The operator acknowledges electronic communication and shall not deny its validity or legal effects for the sole reason that the communication happens electronically. 3.If delivery of an ordered product turns out to be permanently impossible, the operator shall make an effort to equivalent replacement product. It shall be reported in a clear and comprehensible manner that a replacement product will be delivered at delivery at the latest. With replacement products, the right of withdrawal cannot be excluded and the consumer is free to repudiate the contract, in which case any possible costs for return shipment shall be borne by the consumer. 4. Unless explicitly agreed otherwise, the risk of loss and/or damage to the products shall remain with the operator until the moment of delivery to the consumer. 5. The address provided by the consumer to the operator shall be the place of delivery. 6. The operator shall, considering the stipulations in Art. 5, executed accepted orders with convenient speed, unless a longer delivery period was agreed. In the event of delay in delivery, or if an order cannot be delivered or only partially be executed, the consumer shall be informed of this no later than 7 days after ordering. In such a case , the consumer is entitled to repudiate the contract free of charge and a right to possible compensation in case of made costs. 7. in the event of repudiation under the preceding paragraph, the operator shall return the payment made by the consumer as quickly as possible, no later than 14 days after repudiation.
Article 12 – CONFORMITY The operator guarantees that the product and/or services comply with the contract, the specifications listed in the offer, the reasonable requirements of usability and/or reliability, and the existing provisions of the law and/or government regulations on the date the contract was entered into.
Article 13 – SETTLEMENT OF COMPLAINS 1.Complaints about the executions of the contract are to be fully and clearly described and submitted to the operator within 7 days after the consumer has received the product or service. 2.The operator shall attend to and address the submitted complaints as quickly as possible, but no later than 7 days from the date of receipt. If a complaint is accepted to require a longer processing time, the operator shall answer within 14 day period with an acknowledgement of receive and an indication of when the consumer may expect a more comprehensive response. 3. In order to provide a sufficient manner for the consumer to file a complaint , a complaint about the product, a service or the quality of service by the operator can be submitted on the following email address:
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Article 14 – GOVERNING LAW Contracts between the operator and the consumer, to which these general terms and conditions apply, are strictly governed by Dutch law. |